Answers to the questions funders and dealers ask us most about CheckVentory Auditor.
For funders
Questions from funders
Does Auditor replace our field audits?
No. It runs alongside your field audit programme. Short, frequent checks fill the gaps between visits, and the exceptions show you where to send someone.
Who carries out a check?
You choose: the dealer, your own team or a third-party auditor. We can also arrange a physical audit through our partner network.
How can we rely on a check the dealer does?
Every vehicle is recorded with a live photo, its location and the time, and each photo goes through automated checks before you rely on it. Anything that fails comes to your team with the reason.
Can we start a check without warning?
Yes. You decide when a check happens, on a schedule or on demand. The dealer doesn’t set the timing.
How long does a check take?
Minutes for a typical 50-vehicle check. Each vehicle takes a few seconds.
What happens if a dealer misses a check?
It’s flagged to your credit team the same day, in the same queue as a missing vehicle. You set how long a dealer has to complete a check.
What happens when a vehicle isn’t on the lot?
The dealer records the reason and adds evidence where needed. Your rules then close it, close it for this audit cycle or escalate it, and your team can reject, reissue or escalate any vehicle. Every exception keeps its history.
How do we get our funded book into Auditor?
By API, secure file transfer (SFTP) or a CSV, Excel or XML file, whatever your systems support. If your data sits in more than one system, such as wholesale and retail, Auditor brings it together into one view.
Where is our data held?
On Microsoft Azure in Ireland, with failover to the Netherlands. EU and US platforms are separate, and your data is kept apart from every other funder’s.
How is Auditor priced?
An annual licence sized to your dealer network. It covers as many checks, audits and users as you want. Hosting, support and upgrades are included.
Does Auditor work with PreCheck and FunderConnect?
Yes. PreCheck checks vehicles before funding, Auditor checks them while they’re funded, and FunderConnect confirms remotely that most of them are on the lot between checks.
For dealers
Questions from dealers
Do we need to install anything?
No. Auditor runs in your phone’s web browser.
How long does a check take?
Minutes for a typical 50-vehicle check.
What if a funded vehicle isn’t on the lot?
Record the reason in Auditor during the check, for example sold or out on demo, and add evidence where it’s asked for, such as a photo of the transfer notification. Your funder then closes it or follows up.
Do we get anything back?
If your funder has switched it on, you get your own stock report from every check.
Who do we contact for help?
For login or app problems, call us on +353 1 270 5000 (Ireland), +44 203 695 9950 (UK), +1 646 760 7303 (US) or +1 587 815 5021 (Canada). For questions about your funding, contact your funder.